Support Staff

Billing Specialist

We are looking for a competent Billing Specialist to join our team to undertake a variety of financial tasks in order to help guarantee the company’s revenues. You will handle the processing of incoming payments along with collaborating with insurance companies.

Responsibilities

  • Assume the responsibility of receiving and reviewing EOBs and distributing payments including ACH insurance reimbursement payments 
  • Verify benefit eligibility for clients
  • Review insurance Account Receivables to manage the status of account balances and identify inconsistencies
  • Ensure all clients remain informed on their outstanding debts and deadlines
  • Produce thorough Account Receivable reports to track payments from clients and insurance companies

Requirements and skills

  • Proven experience as Billing Specialist processing claims and communicating with insurance carriers
  • Adherence to laws and best practices in regard to dealing with customers and HIPAA compliance
  • Comfortable with the processing of financial information with a high degree of attention to detail and trustworthiness
  • Excellent knowledge of MS Office (particularly Excel) QuickBooks and Google software recommended
  • Experience working in AdvancedMD EHR preferred
  • Previous experience working in a Mental Health private practice recommended but not required

Interested candidates should send a letter of interest and resume with references to Merrie Duke at mduke@waypointwellnesscenter.com

Intake Coordinator

We are seeking a compassionate Intake Coordinator to join our team. In this role, you will assist the clients with the intake process and make a significant difference in the quality of life for the people and families that you serve.

Duties and Responsibilities

  • Send and accept new patient paperwork to insure all necessary paperwork is on file prior to meeting with the provider(s)
  • Schedule appointments for consultations, testing and therapy for multiple providers and different specialities
  • Answer phones and email inquiries to provide guidance to clients
  • Organize and handle medical documents
  • Verify medical insurance coverage and benefits for each client
  • Perform clerical duties such as scanning, copying, and faxing 
  • Collaborate with other support staff to exchange advice to facilitate best practices

Requirements and Qualifications

  • Empathetic approach, a non-judgmental attitude, and ability to maintain client confidentiality 
  • Knowledge of Google software and MS Office is preferred
  • Experience with AdvancedMD EHR preferred
  • Previous experience working in a Mental Health private practice and basic knowledge of insurance are recommended but not required

Interested candidates should send a letter of interest and resume with references to Merrie Duke at mduke@waypointwellnesscenter.com

Therapist

Waypoint offers individual, family, and couples psychotherapy as well as medication management in a private practice setting. In addition, we have expertise in psychological, neuropsychological, and psycho-educational testing.

We are looking for a licensed psychologist, social worker, or counselor who is passionate about providing empirically based services to join our growing interdisciplinary team. Providers who have previous clinical experience in private practice settings will be given preference.

Part-time and full-time opportunities available in our three locations (Annapolis, Severna Park & Linthicum Heights). Caseloads will be based on preference and experience.

Flexible schedules. Administrative staff support for intake, scheduling, and insurance. Fully furnished office. Benefits available. Regular peer supervision and consultation within our interdisciplinary setting. Supervision in pursuit of licensure will be considered.

Interested candidates should send a letter of interest and CV to Dr. Tana Clarke drclarke@waypointwellnesscenter.com

Psychiatrist/Psychiatric Nurse Practitioner

Waypoint offers medication management in a private practice setting.

We are in search of adult and child and adolescent psychiatrists and/or NPs to provide evidenced based care in our multidisciplinary thriving practice.

Part-time and full-time opportunities are available in our three locations (Annapolis, Severna Park, & Linthicum Heights). Telehealth and hybrid schedules are also available options. Flexible schedules. Administrative staff support for intake, scheduling, and billing. Fully furnished offices. Regular peer supervision and consultation within our interdisciplinary setting. Benefits available. Graduating residents and fellows are also encouraged to apply.

Interested candidates should send a letter of interest and CV to Dr. Melissa Wellner at drwellner@waypointwellnesscenter.com.